Once your background check has passed, you will receive a notification to complete your Employee Documents.

These digital documents are a critical part of your onboarding process. Please take the time to review and complete all documents.

If your background check has already been completed and 72 business hours have elapsed, and you are not seeing the link populated on your checklist or received the email, please contact us.
To access your Employee Document portal, please go to notifications@atoz.amazon.work

You will not be able to log in until you receive the email invitation to access your Employee Document Portal. Please do not try to log in until you have received this email.
If you see this error message, it means our systems are being a bit shy with one another. We understand how frustrating this is when you’re so close to joining but don’t worry – this issue will not affect your application status nor any documents you’ve already submitted. It's a known bug that usually resolves itself in a few hours, and we're working hard on a permanent fix. In the meantime, try logging in again after 4 hours and contact us if you’re still having trouble.
You do not need a password to access the portal. Please be sure to be logged into your candidate profile in order to access. You will then log into the Employee Document Portal via Passport, using the email address and PIN that you use to access your Amazon Jobs profile. The email address must match the one that you received the invitation from.
You will receive an invitation prior to your start date to complete the required paperwork from Amazon A to Z notifications@atoz.amazon.work. .You will then log into the Employee Document Portal via Passport, using the email address and PIN that you use to access your Amazon Jobs profile. The email address must match the one that you received the invitation from.
You can confirm that your documents are complete by signing into your Employee Documents portal here: https://welcome.docs.amazon.com

On the left-hand side of the page you will see the 'Read and Accept your Documents' section. If you see, "You don't have any documents to sign right now", then your documents have been successfully submitted!

If you do not see this message, then please review and accept any additional documents.
If you have completed your Personal Information Collection form, please be aware that it can take 24-48 business hours for the information to be updated in your Employee Document Management portal(EDM).  Please check the portal again after three business days, and if the portal is still showing it as incomplete, you can contact us via email.
Try some basic troubleshooting first:
  1. Log out and log back in
  2. Try using a different internet browser (we recommend Firefox or Chrome)
  3. Clear Browsing History, Cache, and Cookies:
  1. Save and exit your application
  2. Click CTRL+SHIFT+DELETE for Windows or COMMAND+SHIFT+DELETE for Mac to open the Clear Browsing Data window
  3. Change the time range to the furthest possible ('everything', 'forever', 'beginning of time', etc.)
  4. Ensure Cache and Cookies are selected and click the button to clear
  5. Log back into your candidate account and try again
If the issue continues, please select an option above to connect with Amazon Candidate Support for further assistance.
To complete your Direct Deposit:
  1. Log in to your MyDocs Portal at https://welcome.docs.amazon.com
  2. Click ‘Payroll Direct Deposit Form’
  3. Select ‘Account Type’ (checking or savings)
  4. Enter and confirm the Routing & Account Number for your bank account - you can find this information on a personal check OR by requesting this information from your bank
  5. Choose Full or Partial (this is asking if you want your full paycheck deposited to this account, or just a partial amount)
  6. Read the acknowledgement at the bottom and accept the statement
If you are still unable to complete the online Direct Deposit form, you will also be able to complete onsite. Please bring a voided check or direct deposit information for your payroll. If you do not select direct deposit you will receive a pay card.
If you have yet to attend your first day of work, don’t worry! Please contact the local HR team once you start work to get the proxy number.

If you have already started working, please contact the local HR team to get the proxy number OR contact the Employee Resource Center at 1-877-467-1383.