The language assessment is a verbal language assessment completed virtually during your online application. It measures your ability to understand and communicate in English.
Why did the process change from the last time I applied or attended a pre-hire appointment?
We’ve enhanced our hiring process to create a more consistent and objective evaluation for all candidates. The assessment is now completed virtually before your appointment — giving you the convenience of completing it from home.
What should I expect?
You will listen to recorded prompts and record your verbal responses. The assessment takes approximately 25 minutes.
Why is my voice being recorded?
Your audio responses are recorded to accurately score your language ability. Recordings are used only for assessment scoring and are handled in accordance with Amazon’s privacy policies.
Can I choose which language to take the assessment in?
No. The language is determined by the requirements of the position you’re applying for.
What happens if I don’t pass?
You can reapply after 90 days to a position requiring that specific language and retake the assessment with your new application.
Will I need to take another assessment at my in-person appointment?
In some cases, yes. You may be asked to complete a brief additional language assessment (Versant) when you arrive for your pre-hire appointment.
What if I’ve worked at Amazon before — do I still need to take the assessment?
Yes. All candidates must complete the assessment regardless of previous Amazon experience.
What happens if I receive an error while submitting my application?
If you encounter an error during submission, please reapply and select a new shift to proceed with your application. We apologize for the inconvenience
I have worked at Amazon before, why am I not eligible to work there again?
We recently introduced a standardized language proficiency assessment for all candidates. If your results didn’t meet the required level, we encourage you to use the 90-day waiting period to develop your language skills and reapply.
My family/friends work at Amazon, I speak better English than they do, and I can’t work there now?
All candidates must now complete the same standardized assessment. This objective evaluation measures specific language skills required for workplace safety and success.
I disagree with the results — how can I escalate this?
The assessment provides an objective measure of proficiency at the time of testing and cannot be appealed. We encourage you to use the 90-day period to practice and reapply.
I passed an English test at another company — why isn’t that accepted?
Each company has different language requirements. Amazon’s assessment is tailored to our specific work environment and safety standards.
Can someone translate for me during my employment?
No. For safety reasons, all associates must be able to understand and communicate independently in the required language.
I passed the language assessment during my application process. Why do I have to take another one at the pre-hire appointment?
During the current launch period, all candidates are asked to complete a brief additional language assessment at their pre-hire appointment. This is a standard part of the process and helps us validate our systems.
I passed the language assessment during my application process but failed the one at the pre-hire appointment. Why can’t I continue in the employment process?
Both assessments measure your ability to communicate effectively in the required language for workplace safety. If your results at the pre-hire appointment did not meet the required level, we are unable to move forward with your application at this time. You can reapply after 90 days to a position requiring that specific language.
What language resources can I use during the 90-day waiting period?
We encourage candidates to utilize local community resources such as libraries, community colleges, adult education centers, or online language learning platforms.