Amazon, or our background check vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

The Amazon background check vendor can help you correct any incorrect information on your background check, but they cannot change Amazon's hiring decision.

Our agents also cannot change Amazon's hiring decision, nor can they escalate it for a dispute.

The length of time to process background checks can vary due to a variety factors, such as the number of counties you have lived in and whether or not they have a digital filing system.

Amazon, or our vendor, might be trying to get ahold of you for more information in order to process your background check. Please keep an eye out for emails and/or phone calls.

As soon as we receive the results from our vendor, we notify you via email with the next steps.

You can also continue to access your account for status updates regarding your results by visiting http://hvr-amazon.my.site.com/.

Our agents do not have further information on your background check, as a measure of protecting your privacy.