You can check the status of your offer by logging into your candidate account at https://jobs.amazon.in/. Your application(s) and status will be found on the left side of the page, or below the 'Jobs I have applied to' option in the Menu in the upper right corner.

You'll receive your salary in your bank on the second-to-last week day of each month.

Welcome to Amazon! Once you've officially started, please reach out to the Employee Resource Center (ERC) team. They're here to support you and answer any questions you may have about your new role. We're excited to have you on board and look forward to your contributions.

We're thrilled to have you join us! Look out for an e-mail from Onboarding team to confirm your start date. Be sure to check all mail folders, including spam and junk.

To request a change of Date of Joining, contact us at least 1 week before starting work, a recruiter will indicate if there are options to make the change. Applications for change will not be accepted near the start date.

Please contact us with your registered email address & phone number so we can further assist.

If we decide to move forward with your application, you'll receive an official offer letter and employment contract via email. You can review and sign these documents electronically. Please note that this offer and your potential employment are contingent on successfully completing background checks and passing a medical examination.

We're excited about the possibility of you joining our team and making an impact from day one. At Amazon, we're always looking for people who can help us innovate and deliver amazing experiences for our customers.

We're excited to have you join our team! You can expect to receive your work contract via email approximately 2-3 business days before your start date. This will give you time to review the details before your first day. If you have any questions once you receive the contract, please don't hesitate to reach out to your recruiter or HR contact. We look forward to welcoming you aboard!

Welcome to your Amazon journey! Before your start date, you'll receive an important email fromnotifications@atoz.amazon.work. with instructions to complete your required paperwork. To ensure you don't miss this crucial information:

Add notifications@atoz.amazon.work. to your address book.
Check your spam or junk mail folders regularly.
We're excited to have you join our team and want to make your onboarding as smooth as possible. If you have any questions, please don't hesitate to reach out to your recruiter.

Welcome aboard!

A recruiter will provide you with detailed information about the position. Typically, customer service associates work a 40-hour week spread across five days. This schedule adheres to India labor laws. In some cases, you may be required to work up to six days per week, but your total hours will not exceed 48 in any given week.

For questions about schedules or offer details, please contact our recruitment team at https://hiring.amazon.com/contact-us#/. We're here to assist you throughout the hiring process.

Need to reschedule your online pre-hire orientation? We're here to help! Please contact our team at https://hiring.amazon.com/contact-us#/ and we'll assist you in finding a new time that works for you. We look forward to welcoming you soon!

Your attendance on Day 1 is essential. If you're unable to attend, please contact us immediately at https://hiring.amazon.com/contact-us#/. We're committed to supporting your successful start with Amazon.

While we try to accommodate schedule change requests, it may not be possible due to business requirements. If the available schedules don't work for you, please wait for the next schedule selection period for new options. Remember to select a schedule that fully meets your needs.

The Pre-Hire Orientation (PHO) session provides you with valuable insights into Amazon's culture, as well as the specific roles and responsibilities of the position. This engaging introduction will help you understand how we work, what we value, and how you can contribute to our customer-obsessed mission.

Try these tips to get you back on track:

Use Google Chrome as your web browser.
Open the link on a laptop, desktop, or mobile device.
Clear your browser's cache and cookies, then refresh the page.
For additional support, please reply to the original PHO email.

We appreciate your patience and look forward to your successful completion of the course.

You'll soon receive an email from our recruitment team with the subject line 'Amazon | Pre-Hire Orientation Module | AmGuru Application'. This email will contain important instructions for completing your Pre-Hire Orientation (PHO). Please check your inbox, including your spam folder, and follow the steps provided to ensure a smooth onboarding process. If you have any questions, don't hesitate to reach out to your recruiter. We're excited to have you join the Amazon team!

Our onboarding team will contact you soon with detailed information about your onboarding process. We're excited to welcome you to the team!

Through our assessment process, we'll match your unique talents to the role where you'll thrive best. While we carefully place each person in their best-fit position (which remains fixed once assigned), we're committed to helping you grow and succeed with us. We can't wait to see the amazing things you'll accomplish as part of our team!