Is my background check complete?
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The length of time to process background checks can vary due to multiple factors, such as the number of counties you have lived in and whether or not they have digital filing system.

Amazon or our background check vendor may reach out to you for additional information, so please continue to check your email for updates regarding your background check. If inquiries are made, please respond to their email as soon as possible.

As soon as we receive the results from our vendor, we will notify you via email with the next steps.

You can also check the status of your background check via your pre-hire checklist:
  1. Log in to your candidate account at https://hiring.amazon.ca/app#/login.
  2. Choose 'Go to my jobs' and find the job you are applying for.
  3. Click 'View progress.'
  4. Check the section on the right that says 'Screening results.' This section will have the status of your background check.
If the status says 'Pending' that means it is still in progress. Check your email for messages from our background check provider. When the background check is complete, it will say 'Completed.' Please note, to protect your privacy, our agents do not have specific details about your background check.
How do I contact the background check vendor?
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Amazon or our background check vendor might be trying to contact you for more information to process your background check. Please look for emails and/or phone calls from them. These messages or calls will include information about how to contact the vendor directly.

Amazon's background check vendor can help you correct any incorrect information on your background check, but they cannot change Amazon's hiring decision. Our agents also cannot change Amazon's hiring decision, nor can they escalate it for a dispute.